Chamber employees earn IOM recognition

Therese Williams, director of events at the Conway Area Chamber of Commerce, and Adena White, director of communications, received the IOM graduate recognition in July from the Institute for Organization Management.

therese-williams-iomTherese Williams and Adena White received the IOM graduate recognition from the U.S. Chamber’s Institute for Organization Management. As chairman of the West Institute Board of Regents, Conway Area Chamber of Commerce president and CEO Brad Lacy (right) presented White and Williams with their certificates. Also pictured is Chris Wallace, chairman of the Institute’s national Board of Trustees. adena-white-iom

Institute is a four-year professional development program of the U.S. Chamber of Commerce Foundation. As graduates of Institute, both Williams and White have completed 96 hours of course instruction in nonprofit management.

Since its commencement in 1921, the Institute program has been educating tens of thousands of association, chamber, and other nonprofit leaders on how to build stronger organizations, better serve their members, and become strong business advocates. Institute’s curriculum consists of four weeklong sessions offered annually at five locations across the country.

Through a combination of required courses and electives in areas such as leadership, advocacy, marketing, finance, and membership, Institute participants are able to enhance their own organizational management skills and add new fuel to their organizations, making them run more efficiently and effectively.

“I’m honored to have the opportunity to gain professional development through the Institute for Organization Management,” Williams said. “Over the years, I’ve learned from experts in their fields and made connections with my industry peers around the state and across the country, leaving me with a toolkit of resources to better serve our members and stay relevant in the field.”

White said attending Institute and obtaining her IOM was beneficial to both her work at the chamber of commerce and her volunteerism on the board of directors for an association and a nonprofit. “The curriculum at Institute provided a comprehensive survey of the principles of nonprofit management. Going through the program with other chamber and association professionals enhanced my learning experience, as I have been able to take best practices back to the organizations I serve. I’m thankful to the Conway Chamber for the opportunity.”

Lacy was appointed to the Board of Regents of Institute of Organization Management in 2012, serving as chairman in 2018. He is also a faculty member for Institute, providing instruction and sharing resources in targeted courses. Adena White and Therese Williams join Conway Area Chamber colleagues Brad Lacy, president and CEO; Laura Grimes, chief financial officer; Lindsay Henderson, chief revenue officer; and Mary Margaret Satterfield, director of Toad Suck Daze and events, in earning the IOM graduate recognition. 

Grimes was selected to serve as a class advisor for Institute for three years, facilitating learning and building team spirit for her homeroom class.

Institute for Organization Management is the professional development program of the U.S. Chamber of Commerce Foundation. It is the premier nonprofit professional development program for association and chamber professionals, fostering individual growth through interactive learning and networking opportunities.

For more information about the program, visit 


Therese Williams and Adena White (center) join other Chamber colleagues in earning the IOM graduate recognition, including Brad Lacy and Laura Grimes. Both Lacy and Grimes have been involved with Institute in various capacities since earning the IOM graduate recognition.